What do our volunteers do?
We have around 100 volunteers who help us in a number of ways, such as:
- Volunteering in our two charity shops
- Fielding calls and helping on our reception desk
- Maintaining The Sussex Beacon’s lovely gardens
Volunteers also help with serving meals, supporting the Women and Families Service, and admin support.
What can you get out of volunteering?
- Be part of a charity that is serving the local community
- Feel valued and help others
- New skills that will enhance your CV and improve job opportunities
- Meet new people
What can you expect from us?
- A three-week induction
- Appropriate training and supervision from your line manager
- A volunteer role description in your chosen area outlining specific duties
- Support with gaining experience in desired skills
- A safe working environment
- Reimbursement of reasonable expenses
- Regular communication either by email or by notices placed on notice boards
Frequently asked questions:
How much time do I need to give?
Most of our volunteers have regular shifts each week either in the morning or afternoon. We operate a rota for each department and those who can’t commit to regular slots are contacted to provide cover when other volunteers are absent. It is up to you how many shifts you commit to, up to a maximum of four shifts a week for each volunteer.
Who do I speak to if I have a problem?
We understand that you may face some challenges in your volunteering role and in the first instance recommend that you speak to your line manager. If you are unable to resolve an issue please contact the volunteer coordinator who is always available to discuss issues relating to your volunteering role. For serious issues, we have a grievance procedure a copy of which is available on request.
Can I have time off?
You are not an employee, and we appreciate that volunteers often have other commitments and pressures to deal with. If you know in advance that you are going to be away, for example going on holiday, then the more notice you can give us the better. This gives us time to try and find another volunteer to cover your absence.
What training will I get?
All our volunteers are given comprehensive training. This will be either shadowing another volunteer who has been doing the role for some time or delivered by a member of staff who you will be working with. In addition to this, we offer regular training sessions in HIV Awareness which are available to all volunteers.
What do we expect from you?
- To promote The Sussex Beacon and be professional at all times – you are representing the charity
- To maintain confidentiality
- To adhere to policies and procedures
- To inform your line manager in reasonable time if you are unable to do your shift
- To wear identification badges when working at the offices of The Sussex Beacon and in the charity shops
- To let us know immediately if you are experiencing any difficulties as a volunteer as we are keen to rectify any problems
If you would like to volunteer at The Sussex Beacon please download the Volunteer Application form below and return it to firstname.lastname@example.org