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The Sussex Beacon
  • Home
  • About Us
    • Our purpose
    • Trustees at The Sussex Beacon
    • Meet Our Executive Director
    • Meet the Leadership Team at Sussex Beacon
    • News
  • HIV
    • What is HIV?
    • Staying Healthy with HIV
    • More info
    • Challenging HIV Stigma
  • Events
    • Midsummer Ball presents: Live From Vegas!
    • Comedy Nights by the Beacon
  • Our Services
    • Hospital Services
      • Our Inpatient Unit
      • Your treatment
      • Make a referral to our IPU
    • Community Services
      • Day Service
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      • Peer Mentoring
      • Activities, Groups & Courses
      • Positive Living Programme
      • Casework Support
      • Make a Referral
  • Get Involved
    • Fundraise
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      • Team Beacon
      • Fundraise YOUR way
    • Our Shops
    • Join us
      • Work here
      • Volunteer here

Charity Shop Volunteer

Latest News
/
June 3, 2020
Sussex Beacon Charity Shops Team

Charity Shop Volunteer

Main Purpose:       

Charity shop volunteers are based in our two charity shops and help with the day to day running of the shops. They interact with customers, help to process donations and purchases and are the frontline ambassadors of The Sussex Beacon and a key part of the fundraising team.

Role Description:   Charity Shop Volunteer

Time commitment:

Shift duration: 4hrs – 6hrs

Shift times:

9am-1pm or 1pm-5pm Monday to Saturday

11am-4pm Sunday

Responsible to:      Shop Manager & Volunteer Coordinator 

Key qualities of volunteer

Working with others

Excellent communication skills face to face and on the telephone.

Ability to work with people from all different backgrounds.

Able to work on own or as part of a team.

Able to deal tactfully but assertively with challenging customer behaviour.

Sensitivity

Non-judgemental.

Honest, friendly and respectful to other staff, volunteers and customers.

To maintain confidentiality at all times.

 

Open to Learning

Committed to ongoing personal development

Able to ask for support and help when needed

Commitment

To be reliable and punctual.

Able to commit to a regular shift(s) over a sustained period of time.

Flexibility

Willingness to work at both London Road and St James’ Street shops.

Willingness to cover additional shifts (if possible).

Able to problem solve

Ability to direct queries to the correct person or area.

Responsibilities:
  • To assist the shop managers in both London Road and St James’ Street shops.
  • To answer the telephone in a timely and welcoming manner.
  • Welcome and assist customers and visitors.
  • Operate an electronic cash register and PDQ machine.
  • To wear a volunteer badge at all times whilst on duty.
  • Maintain confidentiality at all times.
  • Adhere to all Sussex Beacon shop policies and procedures.
  • Sort donations within the H&S guidelines.
  • Steaming clothes within the H&S guidelines.
  • Clearing rubbish as and when needed.
  • Re-stock shelves and working with ‘stock-rotation’ system.
  • Help to keep the stock room and serving counter clean and tidy.
  • Attend shop and volunteer meetings and training sessions.
  • Promote fundraising activities such as raffle tickets and other promotions when necessary.
  • Undertake any other duties deemed reasonable as and when necessary.

 

Benefits of the role
  • Gain experience and knowledge of the voluntary sector.
  • Develop knowledge of HIV and HIV related issues
  • Build confidence and gain skills and experience that could be useful in the workplace – or with getting employment/changing career direction.
  • Access ongoing training.
  • Gain experience of working in a retail environment.
  • Meet new people and make new friends.
Apply now
vacancy,volunteer vacancy
Previous Mental Health Awareness Week 2020: ‘Kindness’ Next Volunteer catering Mealtime Helper

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The Sussex Beacon
10 Bevendean Road
Brighton
BN2 4DE

  • 01273 694222
  • info@sussexbeacon.org.uk

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  • Home
  • About Us
    • Our purpose
    • Trustees at The Sussex Beacon
    • Meet Our Executive Director
    • Meet the Leadership Team at Sussex Beacon
    • News
  • HIV
    • What is HIV?
    • Staying Healthy with HIV
    • More info
    • Challenging HIV Stigma
  • Events
    • Midsummer Ball presents: Live From Vegas!
    • Comedy Nights by the Beacon
  • Our Services
    • Hospital Services
      • Our Inpatient Unit
      • Your treatment
      • Make a referral to our IPU
    • Community Services
      • Day Service
      • Women and Families
      • Peer Mentoring
      • Activities, Groups & Courses
      • Positive Living Programme
      • Casework Support
      • Make a Referral
  • Get Involved
    • Fundraise
      • Donate
      • Challenge Events
      • Team Beacon
      • Fundraise YOUR way
    • Our Shops
    • Join us
      • Work here
      • Volunteer here
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