Frequently asked questions


iStock_85931147_XXXLARGECan I come and visit you?

We welcome visitors from a range of organisations so that we can tell you about the work that we do and see our facilities. If you would like to visit, please telephone us on 01273 694222.

How can I get funding to stay with you?

For people who live in Brighton and Hove, East Sussex and West Sussex your care and treatment is funded by the NHS. If you live outside these areas, please telephone or email us and we can provide information on how you may get funded by your local Clinical Commissioning Group or other charities. It is beneficial to have a discussion with the doctors and nurses at the HIV service where you go to for your care and treatment. Your GP may also be able to help.

How do I access your services?

All patients who come to our inpatient unit are referred to us by a range of health and social care professionals such as doctors, nurses, mental health teams, GP’s and social workers. Unfortunately, you cannot refer yourself so please speak to your doctor or nurse and they will be able to help you.

I would like to know how The Sussex Beacon can help me or someone I know?

Read about the services we offer on our website. Alternatively, you can email us at or call us on 01273 694222 and we’ll be able to help you.

I can’t find the information I am looking for?

Try the search box on this page, email us at or call us on 01273 694222.

How can I give you feedback about your services and the care that I received?

We welcome feedback on your experience of using our services including compliments, comments and complaints. There are a number of ways that you can provide feedback:

• You can give feedback here.
• You can write to the Chief Executive at: The Sussex Beacon, 10 Bevendean Road, Brighton, BN2 4DE.
• Alternatively, you can call us on 01273 694222.

How can I contact you?

Get in touch by email at or call us on 01273 694222. Alternatively, you can get in touch using the online contact form.